Shipping Policy

[Last Updated 13.3.2020]

Order Tracking

You will receive a tracking number automatically once your order has been dispatched from our warehouse.

Your order may be tracked at any point via our order tracking page

Shipping Times

For orders within New Zealand, please allow 3-5 days for orders to arrive.

For International orders, please allow between 10-25 days for your order to arrive. If more than 25 days have passed please email us at sales@thegreenpods.co.nz to review the status of your order. Refunds will be handled through email if necessary.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

sales@thegreenpods.co.nz                                                              

Link to Privacy Policy

Link to Refund Policy

COVID-19: In line with government-issued advice our warehouse has been closed during the level-3 and 4 lockdown. Our staff are working extra hard during this period to fulfill all our orders. We seek your understanding that delivery times may be slightly delayed. Orders placed on our official website will be prioritized for delivery. We will be just as responsive to your emails and messages.